Customer conversations should not become another pile of disconnected manual work.

Sivanta brings selected customer conversations, automation skills, policy controls, checkout and human handoff into one governed flow across channels such as WhatsApp, Telegram and web.

The architecture shown here is a system diagram. Tayoca does not use invented customer screenshots as product evidence.

Sivanta flow diagram showing channel adapters, skill registry, policy controls, checkout and human handoff
Channel adapters → skills → policy controls → checkout → human handoff

One governed path instead of a different bot for every channel.

Each customer conversation follows the same operating model even when the entry point changes.

Channel adaptersWhatsApp, Telegram and web interactions are normalized into a shared conversation model.
Skill registryApproved capabilities are registered and versioned instead of being improvised at runtime.
Policy controlsScope, approval and escalation rules apply before an automated action is taken.
CheckoutConversation flows can move into an approved payment path where the configured use case requires it.
Human handoffWhen confidence drops or risk rises, the flow routes to a person rather than pretending automation should decide everything.

Who it is for

Sivanta is intended for teams whose customer conversations, qualification, payments and follow-up are fragmented across channels and require too much manual handling.

Commerce teamsHandle repeatable customer conversations while keeping transaction and escalation rules explicit.
Customer operationsBring selected support, qualification and follow-up flows into one observable operating model.
Growth teamsUse governed conversational workflows without turning each campaign or channel into a separate automation island.

Plans

Choose the operating boundary that matches the channels, tenant count, skills and support you need. Commitments such as uptime, response times or compliance apply only when they are explicitly included in a signed plan.

Starter

$99 / month

A starting subscription for a bounded Sivanta setup. Exact channel, skill and support limits follow the selected plan configuration.

Ask about Starter

Growth

$299 / month

For teams expanding the number of channels, tenants or approved automation skills while keeping the same governed operating model.

Ask about Growth

Managed

Custom scope

For teams that need Tayoca to take on more onboarding, integration or operating responsibility. Scope, support and any SLA terms are defined in the signed plan.

Discuss managed scope

What the subscription does not promise by itself

A product plan is not an automatic business-outcome guarantee.

Boundaries stay explicit.

Channel, tenant, skill and support limits follow the selected plan. Business outcomes depend on data, integrations and operating adoption. Working channel flows, execution records and analytics are validated in the configured environment rather than inferred from marketing claims.

Want to see whether Sivanta fits your workflow?

Bring one customer conversation you currently handle manually or across disconnected tools. We can start by mapping that flow and the human decisions it still needs.